Eurofurence Information > Questions & Answers
Question about the room
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Liliane:
I'm not from Germany, and don't have a credit card. Directly after registration, I sent an email to the provided address to get a room, and filled out all that needed filling out, yet, I haven't even had a response that they got my email. Does anyone else have this too, or is it just me?
Jumpy:
--- Quote from: Liliane on 27.01.2014, 22:36:11 ---I'm not from Germany, and don't have a credit card. Directly after registration, I sent an email to the provided address to get a room, and filled out all that needed filling out, yet, I haven't even had a response that they got my email. Does anyone else have this too, or is it just me?
--- End quote ---
It should not take nearly as long. The longest I've heard of was 2 days, and that was just over the first weekend with the big rush.
Please check your spam folder - maybe you didn't see their reply.
If that's not the problem, please write to the Estrel again and inquire about the status of your reservation.
Liliane:
--- Quote from: Jumpy on 27.01.2014, 23:05:30 ---
--- Quote from: Liliane on 27.01.2014, 22:36:11 ---I'm not from Germany, and don't have a credit card. Directly after registration, I sent an email to the provided address to get a room, and filled out all that needed filling out, yet, I haven't even had a response that they got my email. Does anyone else have this too, or is it just me?
--- End quote ---
It should not take nearly as long. The longest I've heard of was 2 days, and that was just over the first weekend with the big rush.
Please check your spam folder - maybe you didn't see their reply.
If that's not the problem, please write to the Estrel again and inquire about the status of your reservation.
--- End quote ---
I'll write them again, thank you. I was starting to wonder why they haven't replied yet. I'll send the entire email again, just to be sure. And, to be sure as well, I'll specify I already wrote them (so I won't end up with two rooms, haha)
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