(Edit: This took a long time to write, so while I typed this, about 10 other replies have been posted. That means, this reply is completely ignorant of them. Please keep that in mind when reading.)
The tweet in question said, "Go suffocate yourself with a diaper," followed by epithets that I won't repeat here out of politeness. Now, I think (I HOPE) everyone here can agree that there is no possible context that would make such a statement acceptable, under any circumstances.
Well, the tweet he responded to said "You're using retarded shit logic that just because you are outside of Germany, you haven't registerd for EF, fucking idiot", and was subsequently called a Nazi.
I hope you can agree that there is also no possible context that would make such a statement acceptable?
Really, it's a moot point to score the insults and then declare a winner and a loser. Doco has no representative function within the staff, and he was personally attacked on his personal account, it's his own right to free speech. Yes, he got a stern talk, because we really did not enjoy having to cope with the extra provocation that caused, but you can't go and privately insult volunteers, and then expect them to react like salespeople. We disagree with what he said, we apologized as an organisation, but we're not going to enact a sacrificial ritual on the basis that the mob demands blood. Figuratively speaking, of course.
What I find more embarassing, and what I'm way more sorry for is what happened on our official twitter account. That's a place where you should be able to expect factual, professional and level headed answers, and that is the part that I feel responsible for. As you might have read in our declaration above, twitter responsibilities and policies will change so that won't happen again.
The official response is very vague. Re-writing social media guidelines and re-assigning responsibilities are not particularly clear. You said you were "re-assigning responsibilities." Can you clarify what this means?
It means that different people will handle the twitter account than before, there will be a hierarchy, and a clear policy how we will communicate via twitter.The current draft of the new policy provides for a new twitter PR team lead, a procedure how the different departments can provide content to be posted, and formal communication guidelines - like author tags, and rules such as that the account will be for informative purposes only, and will not take part in discussions. It does not get more concrete than that, because it takes a few days to organize this, and also to find new volunteers for the new positions.
Now, the other matter that I'm concerned about is the fact that EF seems to have taken the position of, "We can only address the issues that happened on EF's official channel."
First of all, we have about 200 volunteers, and I can not expect them to always act in a representative way, especially not when they are personally being attacked. Each of them are entitled to their own opinions. The board of directors and maybe the senior staff are an exception of that. That's why it makes a difference whether doco says something on twitter, or I say something on twitter.
But, to use your own way of reasoning, you seem to have taken the position of, "They made a mistake, and that means they are not allowed to defend themselves against any kind of retaliation."
Look, if you want to criticise me personally, then please take it to me personally and we can talk about it. Or address the Organisation that I am representing. That is fine. What people however did was, take screenshots from pretty much everything I said on my protected private account, put them on caricatures, and made them go viral with THEIR own spin attached to it.
When I said, "If crapping your pants in public is a requirement for you we have a conflict of interest", that is literally what I wanted to say. (It implies, that if it is not a requirement, we do not have a conflict of interest, by the way.)
I was subtweeting as a reaction to someone complaining about a (non-existing) "diaper ban" and how EF would be totally ruined for him if he wasn't allowed to wear them in public. And since he clearly implied a fetish background, and not a medical one, I was quite angry. First of all because wearing a diaper is only a problem when it's "blatant display", and the rules say so quite prominently. And secondly because, if you don't have a medical condition, why ELSE would you want to wear one in public?
Some people apparently WANTED to spin that into "Cheetah thinks, all babyfurs crap their pants in public", and so they did. Which I, by the way, totally clarified in subsequent tweets, which
mysteriously never made it into any screenshots.
A lot of the outrage is fabricated, and I know exactly by whom.
I know what I said was totally not politically correct, and if I had know what I would cause, I wouldn't have tweeted it.
I am sorry for everyone who I unintentionally offended by it.
Have the responsible parties been relieved of their duties?
If you want to have me relieved from my duties, you'll have to convince the members of the Eurofurence e.V. (the legal entity behind Eurofurence) to call for an extraordinary general meeting, and vote for the removal of their chairman. Everyone can become a member. You, too. I dare you to do it. Take responsibility, and in return you get the power to change. Despite all mistakes I made, the last thing I will do is give in to an angry mob. Sorry, but not sorry.
We could let doco go. But what would that change. It would be just a meaningless ritual. He's already not in a representative position, so that would not change. And the only two jobs we could let him go from are posting travel information tweets once a month, and helping sort badges behind the reg counter. On the other hand he's been in our team for 18 years. You don't fire someone who's been with you for so long, and who is generally a good person. We're going to handle this internally. You will have to trust us on this one.