Eurofurence Information > Questions & Answers
The EF23 Hotel Booking Disaster
Rafa Greenfur:
--- Quote from: Cheetah on 16.01.2017, 17:08:33 ---And please also keep in mind that we, here at EF, are all working people, so we have to organise all besides our day job. it's amazing nobody got fired today. :)
--- End quote ---
This is very true, I think many of us gone very far on this Monday "just" to get a Hotel room…
Rafa Greenfur:
--- Quote from: draoncc on 16.01.2017, 16:37:36 ---Long story short: I feel incredibly cheated by the whole process. To me, it felt absolutely unfair. As said before, this doesn't go out to complain to either the Estrel who we are very lucky to have, nor the EF organisators, but I am in the same boat with the OP: This has been nothing short of a disaster for many.
--- End quote ---
It is reassuring that there are others who feel the same way and can see this whole thing reasonably.
Cheetah:
If you did not get a room, you can email reservierung@estrel.com and they will put you on the waiting list. Please note, that it might take a few days for them to answer, as they are now being flooded with mails.
RedFoxy:
I'm not here to talk about the troubles of last booking session but to give my suggest.
I hope that my bad english is enough to explain my idea.
I suggest to change EuroFurence registration form, NOT Estrel or other hotel booking engine!
Why? It's simple, we are about 2000 attendee for EF23, but we don't need a single room for each one, but about one for 2 people, one for 3 people and one for 4 people, but every attendee can book a room, and that make a trouble like more people trying to books same rooms and a big DDOS of a lot of people that tries to books a room before it finish!
My 2 cents are: Add in EF registration form the registration ID of roommate and who can book the room, only the choice one can book the room because he receive an EF coupon code for the booking, by mail or on the ef panel, with that code he can access, when he want after you accepted him, to the EF days in the booking engine and book the room for 2, 3 or 4 people.
If the choice one can't book the room, just he can give the coupon code and demand to book to another roommate.
The coupon code can be used only one time, if you don't have coupon code you can't book at Estrel, there are only a specific number of coupon code (one for each room that can be booked for EF), when there are no more coupon code, no one can recive another coupon code, if a coupon code isn't used for X days (1 week or the end of january) it will expire and a new coupon code will be ready to be assigned to next one in queue.
That's a way to try to solve "the booking gate", or just use a booking engine hosted on more strong and fast cloud computing system :)
Hai λ:
What you are suggesting, and other ideas in the direction of putting more room booking responsibility back into the EF's paws, requires a lot of software development and also management work, and the scarce development resources of this team of volunteers are already very strained. There is just not enough work force available for any of that while keeping the core services that make up the con itself running.
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