Eurofurence Information > Questions & Answers

The EF23 Hotel Booking Disaster

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Hai λ:
Regarding a "secret" link: From what I saw, there were a few different links in circulation, and all of them worked better or worse every now and then, accessing the same hopelessly overloaded back-end.

RedFoxy:
Btw we can have all ideas that we can, but, the real trouble was from ihotelier, the booking engine system that understimate, or it's too small to support a load like yesterday, than the wy faster to fix it is to use a more stronge booking engine or to tell at ihotelier to use more resource for us when we need to book.

I noticed that ihotelier and other ihotelier's hotel wasn't slow or with our load, when I noticed that I tried something, like to create a new link using only Estrel hotel id, it worked and it was really fast, than I tried to add the Eurofurence discount code and it goes, still fast, than the trouble was maded by ihotelier that separate EF booking engine to different servers/resource and doesn't add more resouce when they seen that there are not enought.

My ideas (coupon code) or other ideas like different time to book based on registration id are good ideas but using a good and strong booking engine can solve our booking troubles without giving more responsability to EF staff, but there is only a trouble about that, a strong booking engine is more expansive.

Sam T. Housecat:
I suggested this alternative solution in another thread:

Divide con guests in batches. Not random batches, but batches according to reasonable criteria:

- Batch 1: people with conditions and disabilities, for example: wheelchair, bad eye sight, need for special rooms, etc.
- Batch 2: fursuiters! Generally only 25% of all furs is a fursuiter. However, they have to carry quite a load around, which is unpractical if you have to move through a city for a number of kilometers.
- Batch 3: regular guests. For people who are physically and mentally fit and have not much to carry, moving half an hour to and from the con site by public transportation is doable.

These are just some criteria that come to my mind. I suggest we have an open discussion about it so the guests can have their say and they eventually can support a reasonable final solution.

This doesn't require much reprogramming. Having three con booking codes instead of one won't be hard to achieve.

Suicune:
I hope the special conditions/fursuiter/regular separation comes with the Estrel Tower. (If the main con part stays on the side of the hotel where it is now.)

MartinRJ:

--- Quote from: Sam T. Housecat on 17.01.2017, 12:32:50 ---I suggested this alternative solution in another thread:

Divide con guests in batches. Not random batches, but batches according to reasonable criteria:

--- End quote ---
There is no way how someone can "prove" that they are fursuiters. It would be too easy to cheat, which would create a tremendous amount of drama.
While it looks like a good idea at first sight, it's not feasible in practice.

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