Eurofurence Information > Questions & Answers
The EF23 Hotel Booking Disaster
draoncc:
I don't really want to repeat what's already been said, but really, everything there is to say has already nicely been summed up in the OP.
Like others, the greatest frustration with this - dare I call it so - failure is most definitely the various different ways through which one could have had luck booking when there was only one official link given while there were multiple ways to access the booking providers system. By the time the official @eurofurence twittered another service link, it was already experiencing the very same issues the original link had. And even after both of these went out of service there was still the option of going through the mobile sites, options which I simply did not know and had no way of knowing about and only found out about way after there were no rooms left to book. And all of this over six hours of tears and frustration. I know and have attended events where tickets were sold out within the first two minutes, but never have I experienced six hours of - pardon - such bullshit.
Long story short: I feel incredibly cheated by the whole process. To me, it felt absolutely unfair. As said before, this doesn't go out to complain to either the Estrel who we are very lucky to have, nor the EF organisators, but I am in the same boat with the OP: This has been nothing short of a disaster for many.
zuzu:
Please point me in the right direction:
How can we (me and my wife) get on that waiting list?
Nathalias:
I'm waitng for the information myself. I hope they will post it soon.
Cheetah:
As you can imagine, this did not work out the way it was planned, and the shit hit the fan in multiple organisations. It will take a few more hours, maybe a day, to figure out what happens next. Everyone is a bit busy right now.
(And please also keep in mind that we, here at EF, are all working people, so we have to organise all besides our day job. it's amazing nobody got fired today. :) )
It will take a little while until we have all the information we need, and I promise we will post it as soon as we have it.
draoncc:
--- Quote from: Cheetah on 16.01.2017, 17:08:33 ---It will take a little while until we have all the information we need, and I promise we will post it as soon as we have it.
--- End quote ---
Thank you for the affirmation, Cheetah. Let's pray this works out well in the end after all.