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Eurofurence Information => Questions & Answers => Topic started by: Liliane on 05.08.2014, 20:36:47

Title: Question about hotel payment
Post by: Liliane on 05.08.2014, 20:36:47
I've paid for the hotel about a week ago, using a bank transfer. Now, my question is...will you get a confirmation that you've paid for the room?
I'd really want to know if it's been paid or not...and not arrive at the hotel in 2 weeks, and being denied my room because the payment didn't go through in time or something.
Title: Re: Question about hotel payment
Post by: Clover on 05.08.2014, 20:49:27
Hey Liliane,

I did the same and the Estrel sent me a confirmation e-mail. Since EF is not involved with hotel room reservations, I would recommend you to contact the hotel directly and ask them if they received your money transfert.

Best regards,

~Clover.
Title: Re: Question about hotel payment
Post by: Liliane on 06.08.2014, 12:46:54
Ahh, cool, Thanks for the help. I'll go do that right now :)
Title: Re: Question about hotel payment
Post by: RedFoxy on 16.08.2014, 22:47:50
when they charge the credit card?
Title: Re: Question about hotel payment
Post by: Luchs on 16.08.2014, 22:51:12
when they charge the credit card?

If you decide to pay your room by credit card during check-in, they'll authorize (=reserve/block) the full amount of your stay plus a bit extra on your card, and charge it once you check-out on your last day.
Title: Re: Question about hotel payment
Post by: RedFoxy on 17.08.2014, 12:52:42
ok! Thank you!