The Eurofurence Forum

Eurofurence Information => Questions & Answers => Topic started by: Secnas on 10.01.2015, 22:03:01

Title: Special characters
Post by: Secnas on 10.01.2015, 22:03:01
In the registration you guys wrote that write your legal first name as it's shown on your ID or passport.
My question is that can you guys handle special characters that's in different languages, like: ő, á, é and so on
I know it's a little stupid question but hey it's my first time  :D ...... sorry (walks away)
Title: Re: Special characters
Post by: Wawik on 10.01.2015, 22:10:33
I think the registration system can handle most Latin scripts. The fursuit badge system is a bit more picky, but unless your fursuit name consists of random letters mixed from 30 languages you should be fine.  ;)
Title: Re: Special characters
Post by: Zefiro on 10.01.2015, 23:35:56
If you've got any issues with character encoding / special characters, anywhere in the main registration system (including passwords), please let us now. Write here in the thread or PM either me or Jumpy.

*purrrr*
Title: Re: Special characters
Post by: Cheetah on 11.01.2015, 00:51:53
Just before someone asks: NO, EMOJI WON'T WORK :)
Title: Re: Special characters
Post by: Wawik on 11.01.2015, 01:09:03
Just before someone asks: NO, EMOJI WON'T WORK :)

THE INCLUSION OF UNICODE CHARACTER U+1F4A9 IN MY FURSUIT NAME IS VITAL TO MY WELLBEING IN THE FANDOM, YOU CRUEL BEAST!  :slap:
Title: Re: Special characters
Post by: Ralesk on 11.01.2015, 01:41:37
Well, in more seriousness, does your printer / font cover Central European stuff? :)  Anything else?

The digital user database might be perfectly fine with whatever is inputable on the registration form, but I guess he wants to be sure that his name gets printed right on the conbadge.
Title: Re: Special characters
Post by: Jumpy on 11.01.2015, 13:42:18
Well, in more seriousness, does your printer / font cover Central European stuff? :)  Anything else?

The digital user database might be perfectly fine with whatever is inputable on the registration form, but I guess he wants to be sure that his name gets printed right on the conbadge.

Misprinted badges sometimes happen, for a variety of reasons. Sometimes the printer messes up, very occasionally, a special character isn't transferred correctly. We check for the most common problems, but when you print 2000+ badges in a single weekend, some things slip through.

If your badge isn't correct, we can manually print a corrected one on-site at the convention, just speak to Registration.
Title: Re: Special characters
Post by: Jumpy on 11.01.2015, 13:46:52
In the registration you guys wrote that write your legal first name as it's shown on your ID or passport.
My question is that can you guys handle special characters that's in different languages, like: ő, á, é and so on
I know it's a little stupid question but hey it's my first time  :D ...... sorry (walks away)

Generally, the registration system can handle anything that is supported by latin1 (iso 8859-1). So ő, á, é are no problem.

Names that are in a completely different script, such as Chinese, will need a transcription, but that is sort of intentional because staff needs to be able to read and pronounce what's on the badge.

And, no, that is not a stupid question, not at all. I've spent countless hours trying to get character encoding to work correctly between database, registration web page, the mobile app we use at check-in, and our announcement e-mails, some of which are stored in files, some in the database.
Title: Re: Special characters
Post by: Ralesk on 11.01.2015, 13:51:52
Generally, the registration system can handle anything that is supported by latin1 (iso 8859-1). So ő, á, é are no problem.

Hence me emphasising Central European characters, ő isn't in Latin-1 but in Latin-2 :)  Similar issues may come up with Polish or Czech accented characters for example
Title: Re: Special characters
Post by: Jumpy on 11.01.2015, 16:26:43
Generally, the registration system can handle anything that is supported by latin1 (iso 8859-1). So ő, á, é are no problem.

Hence me emphasising Central European characters, ő isn't in Latin-1 but in Latin-2 :)  Similar issues may come up with Polish or Czech accented characters for example

Oh, I see. Well, in that case it would probably get printed wrong on the badge in the automated print run.

So far we've mostly been able to print corrected badges with all characters that were requested - in the worst case we need to use a different font if the font we used doesn't have the needed characters.
Title: Re: Special characters
Post by: Jorinda on 11.01.2015, 16:28:24
Misprinted badges sometimes happen, for a variety of reasons. Sometimes the printer messes up, very occasionally, a special character isn't transferred correctly. We check for the most common problems, but when you print 2000+ badges in a single weekend, some things slip through.

If your badge isn't correct, we can manually print a corrected one on-site at the convention, just speak to Registration.
I remember last year my fursuit badge wasn't printed correctly (seems like the system did not like a number as a name), so I just waited until the reg desk wasn't busy anymore and they gave me a new badge within two minutes. Thanks again for that!