The Eurofurence Forum
Eurofurence Information => Questions & Answers => Topic started by: Acewolf-G on 11.11.2017, 21:05:27
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Hi,
I would like to ask if the process for room bookings for 2018 is going to be changed from the approach that was done this year?
If so, is there any advance information on roughly what the process is expected to be?
i am talking in terms of whether the hotel will be handling bookings, or con staff?
Many Thanks
Acewolf-G
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Hi,
It might be wrong but I heard it'll be the same it was in 2016.
So no iHotelier anymore and stuff will be handled by the hotel.
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The hotel booking process will be different from EF23. We will announce it as soon as we have all the specifics.
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thanks for the feedback
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The hotel booking process will be different from EF23. We will announce it as soon as we have all the specifics.
I and some others are quite concerned about this lack of intormation.
Any news yet to announce? How and where could we find the information for the registeration and hotel room booking?
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The description on how to book a room has been posted to the Announcements section of the forum: https://forum.eurofurence.org/index.php/topic,7970.0.html
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Hi, I'm curious about this "personalized code" mentioned in the announcement thread. According to the text, this code is necessary to be included in the E-Mail for booking and is generated by the app that will also generate the E-Mail. Am I right to assume that the code is generated based on your EF registration? Meaning that it can't be retrieved any other way but through generating the booking E-Mail with the app? Which in turn means that you will have to use the app to generate that E-Mail, and won't be able to write it yourself?
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The description on how to book a room has been posted to the Announcements section of the forum: https://forum.eurofurence.org/index.php/topic,7970.0.html
Just a question regarding the announcement.
The "personalised password" will be an individual password or like the previous years just the same for everyone and those who get the email first, tell their friends who are still waiting for their confirmation!?
2016 was a bit unfair, because it was also said "personal phrase" and it turned out to be "eurofurence 22".
I am just curious about that.
Everything else is crystal clear.
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Hi, I'm curious about this "personalized code" mentioned in the announcement thread. According to the text, this code is necessary to be included in the E-Mail for booking and is generated by the app that will also generate the E-Mail. Am I right to assume that the code is generated based on your EF registration? Meaning that it can't be retrieved any other way but through generating the booking E-Mail with the app? Which in turn means that you will have to use the app to generate that E-Mail, and won't be able to write it yourself?
The app is just a web app, that is, it runs in your browser just like the registration system.
And yes, you will need to use it in order to generate the email and get access to your code, because the hotel will need to process a large number of emails in a short time, and it saves them a tremendous amount of time if they all have identical structure.
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Meaning that it can't be retrieved any other way but through generating the booking E-Mail with the app? Which in turn means that you will have to use the app to generate that E-Mail, and won't be able to write it yourself?
The "App" (aka Javascript Web Page) will help you write the mail and provide you with a template, including your data and this personalized code, but the final mail has to be sent by you.
This means you're free to modify the mail any way you see fit, though the hotel might be happier if they can more quickly process those identical-looking mails.
*purrr*
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What will happen if the next higher room is not available, but the next lower one is still available?
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What will happen if the next higher room is not available, but the next lower one is still available?
If you haven't written in a comment stating you are also fine with a lower category, the hotel would probably tell you no room was available and that you have been put on the waiting list.
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Can I cancell my eurofurence registration if there's no room available at the estrell ?
Also, as mentioned above, this "personalized" code better be personalized this time and not just the same for everyone, meaning "insiders friends" won't have an advantage again receiving it early from staff friends...
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Can I cancell my eurofurence registration if there's no room available at the estrell ?
You can cancel any time you want to, but you won't get any money back. You'll miss all the fun, though. There are several alternative accommodations within reasonable distance (just not walking distance) available.
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Sure, but as a fursuiter, thats not a desireable option to me. ;) I know you can store the suits in the lounge, but i'm just a little too paranoid I guess, lol
No offense, you guys can't "magically" create that second estrell tower over night.
Since payment is due to be made in 14 days, would there be consequences other than losing the registration if one wouldn't do so ?
If not thats an option if people rely on an estrell room but aren't lucky.
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Since payment is due to be made in 14 days, would there be consequences other than losing the registration if one wouldn't do so ?
No consequences besides missing EF and giving up any chance to get a room later when it would have been your turn on the waiting list. Or finding someone you can room with who has a room. Or finding someone who'll let you store your fursuit in their room - no it's not ghosting if all you do is leave your fursuit there over night :)
Consider this: Initially many attendees reserve a room, not having found someone to share it with yet. Last year, many who initially ended up on the waiting list did get a room in the end. Of course, we can make no guarantees. It'd be a gamble.
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If i understand the process this year correctly, we don't need the Creditcard registration/verification this year?
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no card is not needed for room booking.
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The description on how to book a room has been posted to the Announcements section of the forum: https://forum.eurofurence.org/index.php/topic,7970.0.html
Just a question regarding the announcement.
The "personalised password" will be an individual password or like the previous years just the same for everyone and those who get the email first, tell their friends who are still waiting for their confirmation!?
2016 was a bit unfair, because it was also said "personal phrase" and it turned out to be "eurofurence 22".
I am just curious about that.
Everything else is crystal clear.
Every registered person will get its own personalized code.
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Good to see registration started at 20:00pm... :-\
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Good to see registration started at 20:00pm... :-\
It started precisely 8 minutes late because I forgot to make an important setting on the live server that only shows its effect when 2000 people are mass-sending requests to it, so our tests (including all staffers registering) did not reveal the problem.
I apologize for my oversight.
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since it was you jumpy, then you are forgiven ;)
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Sure, but as a fursuiter, thats not a desireable option to me. ;) I know you can store the suits in the lounge, but i'm just a little too paranoid I guess, lol
You don't have to store your suit in the fursuit lounge. There is the fursuit locker, a service provided by the security team for fursuiters who don't reside in the Estrel. You only need to write an email on that topic to security@eurofurence.org including your name, nickname, regnumber and a photo of the fursuit. You will then be able to have your fursuit stored like in the fursuit lounge, but in a separate area that is only accessible to the security team. You may not be entirely as flexible as with the fursuit lounge, since you'd be dependent on a security operative beeng free to retrieve your suit, but it is definitely an alternative that allows you to have your suit stored safely without having to carry it to wherever you are staying.
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no card is not needed for room booking.
The Estrel decides that on a case by case basis.
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I'm a bit angry at this procedure.. I was pretty much in time for registration, got the reg no. 1152. Then I waited for the email which was essential to the booking process (as the description said). Which I didn't got even now! A friend told me, to look at the registration site and indeed I could book a room. But I waited like 25 plus minutes for the email. Then I sent the booking mail to the hotel at 22:27, and I was placed in the waiting list. I asked the others in our telegram group when did they sent their mails to the hotel, and one of them sent it around 22:22, and she got a room... Everyone else got the manual confirmation email, only I didn't. And no, it is not in the spam.
m( :-[
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I find myself feeling annoyed over the procedure too. Especially as I filled out the registration form... it crashed when I tried to send it and I had to fill it out again which took another minute of so and probably easily cost me around 300 places in the reg number list- and therefore a guaranteed room- and therefore I'm on the waiting list.
It seems a bit of a mess and inconsistent anyway, it seems some people who emailed the hotel after me got a room, and some who emailed before aren't even on the waiting list. I'm not sure if this is as bad as ladengate or not yet... but at least I got a room there even if it did take me 5 hours. I don't even know where I am on the waiting list (or how big it is either) so I can't even grasp how likely my chances of getting a room actually are.
I hope I do get a room though, as I just couldn't cope with an overflow hotel needing either a 25 minute walk, an S-bahn ride or a shuttle bus. I need to be able to keep going back to the room to rest or get away from the con for a while, which I can't do if I'm in a hotel a mile or so away.
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It seems a bit of a mess and inconsistent anyway, it seems some people who emailed the hotel after me got a room, and some who emailed before aren't even on the waiting list.
The problem is the delay at your email provider. You send it out, but it may take half an hour to be recieved by the hotel.
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The problem is the delay at your email provider. You send it out, but it may take half an hour to be recieved by the hotel.
Maybe shows that the "send an email" system wasn't the best way to do it. I have been struggling to understand how people with numbers less than 1000 can be on the waiting list, people with 1200 numbers got a room, and some people with 1300 numbers) didn't get on the waiting list at all, but some higher are on the waiting list.
One way that might help is people only get the hotel booking link after their con fee is payed? Stops people getting a room "just in case" and means at least people are more likely to attend the con. Is there actually a system where if people don't pay their con fee on time their room booking gets cancelled? Feels fair for those of us who's paid their con fee and are still waiting for a room.
I just feel frustrated at this situation, not knowing if I even have a room or not (or how long I might have to wait to find out)- my planned roommate is the same situation, not even sure if he should book his flights or not- he's not going to hang on waiting forever (like me, he's unlikely to come if he has to stay in an overflow).
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One way that might help is people only get the hotel booking link after their con fee is payed? Stops people getting a room "just in case" and means at least people are more likely to attend the con. Is there actually a system where if people don't pay their con fee on time their room booking gets cancelled? Feels fair for those of us who's paid their con fee and are still waiting for a room.
You didn't have to pay the con fee to book a room. The "How to book a room" link appeared right after your account was accepted.
Also maybe those under 1000 people were slower than those people with numbers of 1200 when it came to booking a room, the email provider was slow, the internet connection was slow... There can be many reasons why that happened.
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You didn't have to pay the con fee to book a room. The "How to book a room" link appeared right after your account was accepted.
I know- I was saying maybe that's a suggestion for how they should do it.
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Is there actually a system where if people don't pay their con fee on time their room booking gets cancelled?
Yep, every booking is eventually checked against EF's list. It also says so in the fineprint of Estrel's booking confirmations. :)
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One way that might help is people only get the hotel booking link after their con fee is payed?
We considered that, but this has several drawbacks. First, there is a percentage of our attendees who do not wish to attend if they do not manage to get a room at the main hotel.
Also, everyone working on processing the initial registration rush is doing this in their spare time, and it is much easier to get these volunteers for a single weekend than for a drawn out longer period.
Imagine the outcry if people had to wait up to two days for processing of their credit card payment before they could attempt to book a room...
I just feel frustrated at this situation, not knowing if I even have a room or not (or how long I might have to wait to find out)- my planned roommate is the same situation, not even sure if he should book his flights or not- he's not going to hang on waiting forever (like me, he's unlikely to come if he has to stay in an overflow).
If you still have not heard back from the hotel regarding your booking inquiry, please contact them and ask. You should have received a reply. Please give them the subject under which you sent your reservation inquiry.
We have heard about a few cases where the reply from the hotel did not reach attendees.
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Oh, I've recieved a reply that I'm on the waiting list, it's just frustrating not knowing where I am on the waiting list, so not knowing how long I may have to wait (or if I'll ever get a room at all).
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Oh, I've recieved a reply that I'm on the waiting list, it's just frustrating not knowing where I am on the waiting list, so not knowing how long I may have to wait (or if I'll ever get a room at all).
Well the only thing I know that my friend got a room who sent the booking at around 22:21 (local time in Hungary), and I'm also on the waiting list as I sent it 22:27.
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I sent mine at 21:29 Uk (22:29 CET), so I must be further down the list than you are.
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Has anyone heard of anyone on the waiting list getting a room yet? At least when we hear that we'll know it's getting cleared.
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Some friends have been stressing to me about this, and I haven't been able to find a clear answer to this question. They are in the hotel waiting list with their 'personalized code', but now have to pay their Eurofurence registration within X days. The hotel booking is a dealbreaker, no place there it would lead them to not being able to attend at all, so they do not want to pay for the registration yet until they're through the hotel waiting list.
If you don't want to pay your Eurofurence registration yet and it automagically gets cancelled, will you also lose your place in the hotel waiting list?