The Eurofurence Forum

Eurofurence Information => Announcements => Topic started by: Cheetah on 30.04.2020, 22:31:17

Title: Eurofurence 2020 is Cancelled
Post by: Cheetah on 30.04.2020, 22:31:17
Dear Friends and members of the community,

It is with the heaviest of hearts that we must inform you that this year’s Eurofurence has been cancelled. Over the past 25 years of running Eurofurence, we have never faced a situation quite like this and, unfortunately, by order of the Berlin government, all events of 1000 attendees or more must not take place until the 31st of August, 2020. This includes Eurofurence.

We truly know that this announcement will be upsetting. We did not take this decision lightly. The health and safety of all our attendees and staff, as well as the hotel personnel’s and many others is paramount. However, on a more positive note, Eurofurence 26 will take place next year from July 28th to August 1st, 2021.

We are giving our attendees the full, free choice between a 100% refund or a voluntary donation of their con fee to the convention. We kindly ask that you donate your con fee to help us cover our costs for this year, but we fully understand if you would prefer or need a refund.

All reservations at the Estrel Hotel made through our booking link will automatically be cancelled for you. There is no need to contact them.

We are glad to have been able to reach amicable arrangements with our contractual partners, and that therefore the cancellation and rebooking arrangements are not likely to put us out of business.

In the run up to Eurofurence, however, some of our operating costs are unavoidable. These include things such as insurance, tax accountancy and the cancellation process itself which are non refundable. This is without mentioning the consequences of the COVID-19 pandemic crisis which will likely still be felt in the year 2021.

So, please consider a donation of your con fee if you can afford it, and with it help us cover our operational costs through the rest of this year as well as building the safety margin we need to stay afloat when things get tough next year.

Instructions on how to request your refund are shown below (https://forum.eurofurence.org/index.php/topic,8940.msg75833.html#msg75833).

We hope to see many of you in July 2021!

Yours sincerely,

Cheetah
Nightfox
Loewi

(The Eurofurence e.V. Board of Directors)
Title: Eurofurence 2020 Cancellation MAQ
Post by: Cheetah on 30.04.2020, 22:35:56
Eurofurence 2020 Cancellation MAQ

Title: How do I choose between getting a refund or donating?
Post by: Jumpy on 01.05.2020, 09:45:30
How do I choose between getting a refund or donating my convention fee?

Simple. Just log in to our registration system (https://reg.eurofurence.org/regsys/login.jsp) and click on Refund Or Donate in the green area to the left.

You can then make your choice (see screenshot below).

If you pick the donate option, the fields asking for card holder or account info go away. You'll just need to tick the checkbox and click "Confirm my Choice". Then your registration will be automatically cancelled.

If you pick either one of the two refund options, you'll be asked for a bit of information, depending on your payment method. Fill it in, double check it (!!! IMPORTANT !!!), again tick the checkbox and click "Confirm my Choice". Your refund will eventually show up on the "View my Payments" page in the registration system. When it's all done, we will cancel your registration automatically.

(https://reg.eurofurence.org/pics/reg2020/ef-refund-form.png)