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Eurofurence 26 — "Welcome to Tortuga"
Estrel Congress Center Berlin
August 24 - 28, 2022
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Author Topic: Problem with reservation  (Read 2797 times)

Diavoletto76

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Problem with reservation
« on: 25.01.2013, 22:37:40 »

Hello and good evening

I have a problem with room reservation and i need a help...
On 19/01/2013 i do reservation for me and my mate, and on registration form i specificate that i share room with him...few minutes ago my mate call me and say that an automated email advice that marim hotel was completely booked out,we do registration in time i do all the passage that you ask and i advice my mate share room with me and now arrive this message?
I'm sure that was a booking error but pleasee can you control this inconvenient?
I already pay the ticket and room and we are sorry but we don't want another roommate
Can you help us? Thanks for your patient, i wait for your response
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Schakaline

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Re: Problem with reservation
« Reply #1 on: 25.01.2013, 22:45:23 »

Please contact the registration team at reg@eurofurence.org and state your and your friend's registration numbers so they can investigate the issue.
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I will accept other opinions as long as you all accept that those opinions are wrong.
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