The Eurofurence Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Eurofurence 25 "Fractures in Time" - Estrel Hotel Berlin, August 14-18, 2019Follow eurofurence on Twitter

Pages: 1 [2]   Go Down

Author Topic: Room Booking procedure for 2019  (Read 2569 times)

Loewi

  • Accounting Director
  • Board of Directors
  • Offline Offline
  • Gender: Male
  • Posts: 858
Re: Room Booking procedure for 2019
« Reply #15 on: 14.01.2019, 07:32:49 »

Hello,

It was mentioned above that there is no need for a credit card for making a reservation.
Is it needed for the payment ? or is a bank account in the EU enough if the payments are made before a certain date?
I am asking because I only have a prepaid credit card and not all hotels accept those.
So if paying by bank is possible it would make things a lot easier.

Kind regards,
Takuma

They will send you an invoice with their IBAN details at the near bottom. You just need to fill in the information like your reservation/unique nr so that they know it was you that payed them.
So you must do it manual by going to your own bank to transfer the money, fill in IBAN, Reservation nr and other information. (Similar how you would pay EF)

...edited since i misread something:

For the Registration Fee there is a Section "How to pay" in your registration where you can find the online payment by Mastercard or Visa and also the Account Details for a SEPA money transfer.

For the Hotel costs you can pay upfront where they send you a invoice like Doruvon said. AFAIK you can pay in cash upon arrival aswell. Best Practice would be to call the hotel after you got the booking confirmation from them. You do not need any payment information to make that reservation in the first place.

Loewi
« Last Edit: 14.01.2019, 09:34:07 by Loewi »
Logged

Doruvon

  • Regular Member
  • Country: nl
  • Offline Offline
  • Posts: 2
Re: Room Booking procedure for 2019
« Reply #16 on: 14.01.2019, 11:18:55 »

Only that you can't do both or rather once they send you invoice to pay upfront with due deadline date, you must pay upfront fully. So you can't pay upon arrival any more.
That's what the hotel staff told me last time when I tried to do half/half.
Logged

gresiu454

  • Regular Member
  • Country: pl
  • Offline Offline
  • Posts: 1
Re: Room Booking procedure for 2019
« Reply #17 on: 16.01.2019, 13:27:37 »

Hello,

I have a question. Which option should i choose in this https://i.snag.gy/F4oBtT.jpg if i want to have a room with friend.  It's stated on registration page that "All rooms at the Estrel are double rooms, but you have the option to occupy a room with just one person, or with three people. All prices are per room, not per person and for one night"  It makes me a little confused, so I want to make sure before finishing payments.

Ah, and another question. If we won't book at Estrel, can we still enter EuroFurence, or are we restricted to certain areas?

Thanks
Logged

Jumpy

  • Registration Lead
  • Registration
  • Offline Offline
  • Gender: Male
  • Posts: 957
Re: Room Booking procedure for 2019
« Reply #18 on: 16.01.2019, 20:13:23 »

Hello,

I have a question. Which option should i choose in this https://i.snag.gy/F4oBtT.jpg if i want to have a room with friend.  It's stated on registration page that "All rooms at the Estrel are double rooms, but you have the option to occupy a room with just one person, or with three people. All prices are per room, not per person and for one night"  It makes me a little confused, so I want to make sure before finishing payments.

If you want to have a total of 2 people in your room, you should choose any Double Room.

Quote
Ah, and another question. If we won't book at Estrel, can we still enter EuroFurence, or are we restricted to certain areas?

The only restriction will be that you are not allowed to spend the night in someone's hotel room at the Estrel (aka "ghosting"), or sleep anywhere else in the Estrel over night.

All regular areas of the convention will be available to you as scheduled.
Logged
"The squirrel that you kill in jest, dies in earnest." (Henry David Thoreau)

Chari

  • Regular Member
  • Offline Offline
  • Posts: 12
Re: Room Booking procedure for 2019
« Reply #19 on: 18.01.2019, 18:56:52 »

It is really nice, that we "normal attendees" do not even get the slightest chance of getting any other room category than "standard room" or that one oder two deluxe suits that may or may not be available at all.

Why even list them at the registration page at all, when only staff members can book them anyway? Really makes me angry and I feel kind of pranked.
« Last Edit: 18.01.2019, 19:50:58 by Chari »
Logged

Silverine

  • Regular Member
  • Country: gb
  • Offline Offline
  • Gender: Male
  • Posts: 8
Re: Room Booking procedure for 2019
« Reply #20 on: 18.01.2019, 19:53:45 »

Some times at other conventions I have been to other events are also being run at the same time and helping out at other cons myself.* Unfortunately hotels can have last minute decisions that are not always in the Cons best interest as they have their own interests at heart. I don't know what the cause is as I don't yet help out at EF but there has to be a real reason behind this recent development.   

edited the missed period.
« Last Edit: 18.01.2019, 20:00:16 by Silverine »
Logged
I would rather have and not need it, then to need it and not have it.

LeonTheOriginal

  • Regular Member
  • Country: de
  • Offline Offline
  • Gender: Male
  • Posts: 4
  • Admin @ Bronies.de, Meetup photographer
    • Furaffinity: LeonTheOriginal
Re: Room Booking procedure for 2019
« Reply #21 on: 18.01.2019, 19:57:41 »

Doing some calculations, I noticed, that the double room for 3 is more expensive per person than a regular double room (60 vs. 65 €). It seems that this was also the case last year.
For me, that doesn't seem very comprehensible as "normally" a double room for 3 is cheaper per person since you have less space and comfort.
Does someone have an explanation for that?
Logged

Dhary Montecore

  • Executive Security Officer
  • Convention Security Director
  • Country: de
  • Offline Offline
  • Gender: Male
  • Posts: 2466
  • Party on, we got your back!
    • dhary.de
Re: Room Booking procedure for 2019
« Reply #22 on: 18.01.2019, 21:02:13 »

Doing some calculations, I noticed, that the double room for 3 is more expensive per person than a regular double room (60 vs. 65 €). It seems that this was also the case last year.
For me, that doesn't seem very comprehensible as "normally" a double room for 3 is cheaper per person since you have less space and comfort.
Does someone have an explanation for that?

There is and a very easy one at that: Less space applies to the house keeping just as much as it does to the guest. The amount of cleaning necessary is significantly higher than with two people in the room and less space only makes things worse.
Logged

NightHawk

  • Regular Member
  • Country: de
  • Offline Offline
  • Posts: 44
Re: Room Booking procedure for 2019
« Reply #23 on: 19.01.2019, 06:23:55 »

Next time: Don't list rooms we "normal peasants" won't be able to book anyway. :/

« Last Edit: 19.01.2019, 06:44:04 by NightHawk »
Logged

Suicune

  • Regular Member
  • Country: de
  • Offline Offline
  • Gender: Female
  • Posts: 164
  • Rawr!
    • RNG Plays Pokémon
Re: Room Booking procedure for 2019
« Reply #24 on: 19.01.2019, 08:10:10 »

Page ded, but hey, thre forum is back alive :>

ANTIcarrot

  • Regular Member
  • Country: gb
  • Offline Offline
  • Gender: Male
  • Posts: 176
  • Loquacious pawpet show reviewer
    • FA - ANTIcarrot
Re: Room Booking procedure for 2019
« Reply #25 on: 19.01.2019, 14:47:46 »

I was surprised to see the larger room sizes sell out before tickets went on sale. While I appreciate that the many people who actually run the convention absolutely need to be onsite... I would like to ask roughly how many rooms are left over for regular attendees, once staffing needs are meet?

If the staff are going to reserve the larger rooms, which seems fair as they are going to be working rather than having fun, I have to agree it feels unproductive to list room types that aren't going to be available.
Logged

Schorse

  • Regular Member
  • Offline Offline
  • Gender: Male
  • Posts: 76
Re: Room Booking procedure for 2019
« Reply #26 on: 19.01.2019, 16:20:49 »

The hotel has only 12 junior suites, and the deluxe rooms are also only a few, so don't panic.
Logged

ANTIcarrot

  • Regular Member
  • Country: gb
  • Offline Offline
  • Gender: Male
  • Posts: 176
  • Loquacious pawpet show reviewer
    • FA - ANTIcarrot
Re: Room Booking procedure for 2019
« Reply #27 on: 21.01.2019, 18:33:43 »

Given that the eurofurence community is so successful at killing the booking servers, then it makes sense that one needs to grow, or the other needs to shrink.

Given the email writing app seemed to be running on an EF machine this year, has EF given any thought to renting a cloud computer service? I did some investigation for work last year, and I do not recall the expense being excessive, though we were looking at very different applications.

Alternatively, use the current system, but release the password elsewhere. That appeared to be the hold up this year, as what looked to be our unique ID was showing up in the URL. If we all knew that was all we needed, and the password would be published on Twitter at time X, the server you used would have been sufficient for that task.

It might also be possible to reduce the load on the server by splitting the attendees up into blocks, and assigning each block either a specific day, or a specific time on a single day. Say after staffing needs there are 1000 rooms available. Set a cut off date for room application (say one week after registration). If 1500 people have registered by that point, just split the rooms and attendees into groups. Send the information out on the 21st. Block A consists of the first 150 furs, and are given the password for the first 100 rooms, and told to contact the estrel on (say) 26th. Block B consists of the next 150, has access to the next 100 rooms, and gets to ask on the 27th, and so on. Latter groups might be slightly inconvenienced in having to wait to see if they get a room, but everyone gets a fair shot, and the server shoudl be able to cope with 150 at a time.



Finally, while I appreciate the staff have their own reasons for not wanting to get involved as booking agents, a simple electronic lottery (again, with a well publicised cut off date) could present the hotel with a list of names and contact details for furs who get first refusal.
Logged
Pages: 1 [2]   Go Up