Eurofurence Community > General Discussion
Question about registration and refound
RedFoxy:
I know that paid registrations don't get me any advantages to get a room, just if I don't get the room for my error or after I tried on a regular "fight", like about last 6 years, it's ok, but not in that way, a lottery is more egual than your last way to share the updates about to book...
an at the last: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
I hope to find a room, but next time I'll keep in mind to don't trust of your booking system
Wawik:
--- Quote from: RedFoxy on 20.01.2019, 21:40:14 ---an at the last: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
--- End quote ---
Sample story
You can't change your mind for some types of purchases
Jane bought a ticket online for a U2 concert in Ireland. She found out the following day that she would have to be out of the country on the concert date, and triedto cancel her ticket. However, the online trader refused to cancel the order and give her a refund, as the 14 day cooling off period doesn't apply to concert ticket purchases.
Well, thank you for clarifying why EF isn't required to give refunds. :D
Loewi:
I can understand you, really and i hope you will get a room in the end.
But just for the record, because you brought it up:
the german "widerrufsrecht" you are refering to is excluded for our type of business in § 312g (3) BGB
RedFoxy:
--- Quote from: Schakaline on 20.01.2019, 21:54:42 ---Well, thank you for clarifying why EF isn't required to give refunds. :D
--- End quote ---
--- Quote from: Loewi on 20.01.2019, 21:55:47 ---I can understand you, really and i hope you will get a room in the end.
But just for the record, because you brought it up:
the german "widerrufsrecht" you are refering to is excluded for our type of business in § 312g (3) BGB
--- End quote ---
I know and it wasn't to force a refound or other, I'm an EF supporter, just I'm sad for the way it was managed and that I can't fix it, I've some troubles that makes me hard to use a far away hotel, and I'm a fursuiter too xD
btw see ya at ef, I hope
Loewi:
--- Quote from: RedFoxy on 20.01.2019, 22:06:46 ---
--- Quote from: Schakaline on 20.01.2019, 21:54:42 ---Well, thank you for clarifying why EF isn't required to give refunds. :D
--- End quote ---
--- Quote from: Loewi on 20.01.2019, 21:55:47 ---I can understand you, really and i hope you will get a room in the end.
But just for the record, because you brought it up:
the german "widerrufsrecht" you are refering to is excluded for our type of business in § 312g (3) BGB
--- End quote ---
I know and it wasn't to force a refound or other, I'm an EF supporter, just I'm sad for the way it was managed and that I can't fix it, I've some troubles that makes me hard to use a far away hotel, and I'm a fursuiter too xD
btw see ya at ef, I hope
--- End quote ---
I really recommend to book a cancelable rate in the Andel's Hotel for some reasons
- it is cheaper (at least at the moment)
- you can go there by public transport
- during service break of public transport we offer shuttleservice for free
- we offer fursuit overnight storage at the estrel operated and secured by our security team
- if you manage to get a room or bed at the estrel you still can cancle the rate.
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