The Eurofurence Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Eurofurence 29 — "Space Expedition"
Sep 3 — 6, 2025
CCH — Congress Center Hamburg

 EF-Notifications

Pages: [1]   Go Down

Author Topic: street number!  (Read 13572 times)

Indigo

  • Regular Member
  • Offline Offline
  • Gender: Male
  • Posts: 11
  • You laugh now but wait till you get home!
street number!
« on: 20.01.2013, 20:56:18 »
So far the the process has been great however I have ran into a issue!

When trying to pay by debit card I'm told i need to put a my house number in. I have a house name but no number, unlike most sites which don't have a issue this payment page will not follow through with the transaction unless I have a house number.

Is it important this is correct or can i put in a friend's address?

thanks for reading!
 -Indigo
Logged

Fenrikur

  • IT Department
  • Offline Offline
  • Gender: Male
  • Posts: 39
  • ~ Art Show & Other Things™ ~ Random Helper Wolf ~
    • Twitter – @Fenrikur
Re: street number!
« Reply #1 on: 20.01.2013, 21:02:34 »
Although I am unable to give final advice on this, I'd suppose that simply using the number 1 for your house number should be alright, if your house really is the only one at your adress.
Logged
“Fantasy is an exercise bicycle for the mind. It might not take you anywhere, but it tones up the muscles that can. Of course, I could be wrong.”
― Terry Pratchett

Loewi

  • Accounting Director
  • Board of Directors
  • Offline Offline
  • Gender: Male
  • Posts: 871
Re: street number!
« Reply #2 on: 20.01.2013, 23:48:39 »
0 should work aswell, when i remember correctly
Logged

Indigo

  • Regular Member
  • Offline Offline
  • Gender: Male
  • Posts: 11
  • You laugh now but wait till you get home!
Re: street number!
« Reply #3 on: 21.01.2013, 08:57:51 »
Neither 1 or 0 work, I will try this on a desktop and with a couple addresses this afternoon though!
Logged

Loewi

  • Accounting Director
  • Board of Directors
  • Offline Offline
  • Gender: Male
  • Posts: 871
Re: street number!
« Reply #4 on: 21.01.2013, 10:15:13 »
Quote from: Indigo on 21.01.2013, 08:57:51
Neither 1 or 0 work, I will try this on a desktop and with a couple addresses this afternoon though!

I don't see failed attempts in our merchant interface. That means, you dont even get through it. There must be some other problem than the house number.
It is a visa or mastercard debit, isnt it? what error message do you get?
Logged

Indigo

  • Regular Member
  • Offline Offline
  • Gender: Male
  • Posts: 11
  • You laugh now but wait till you get home!
Re: street number!
« Reply #5 on: 21.01.2013, 16:28:37 »
I am using a VISA Debit, when I put in 0,1 or 2 I get this:
Street seems to be incorrect.

And when I put my real address in I get this:
Please enter a house number.

Do I need to use another card?
Logged

Loewi

  • Accounting Director
  • Board of Directors
  • Offline Offline
  • Gender: Male
  • Posts: 871
Re: street number!
« Reply #6 on: 21.01.2013, 16:59:02 »
hmm... it should work normally. we had debit payments in the past without a problem.

what exactly do you put in? you can pm me if you want and of course i dont want to know your card number... ;D

Can you make screenshots eventually and erase the card number and stuff?
Logged

Indigo

  • Regular Member
  • Offline Offline
  • Gender: Male
  • Posts: 11
  • You laugh now but wait till you get home!
Re: street number!
« Reply #7 on: 21.01.2013, 17:17:13 »
sure will do in just a bit!
Logged

SouthPaw

  • Regular Member
  • Offline Offline
  • Gender: Male
  • Posts: 243
Re: street number!
« Reply #8 on: 21.01.2013, 21:54:32 »
For it to accept the address, it appears that you have to enter the street name, then a comma, then the house name or number. Entering just the house name/number doesn't work.

So if you lived at 999 Letsby Avenue (*groan* - Ed) you'd enter "Letsby Avenue, 999", etc.
Logged
--
SouthPaw, southie (at) southie (dot) me (dot) uk

Loewi

  • Accounting Director
  • Board of Directors
  • Offline Offline
  • Gender: Male
  • Posts: 871
Re: street number!
« Reply #9 on: 21.01.2013, 22:31:16 »
Thanks Southpaw, it worked.

Thanks for the tip, i didnt know that you _have_ to put the comma in either.
Logged

Indigo

  • Regular Member
  • Offline Offline
  • Gender: Male
  • Posts: 11
  • You laugh now but wait till you get home!
Re: street number!
« Reply #10 on: 22.01.2013, 14:20:48 »
realised last night thanks for the advise, still did not let me use my house name though, just used a number!

thanks for the advise guys!
Logged
Pages: [1]   Go Up
« previous next »