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EF18 Feedback
Cheetah:
Sorry for being brief, trying to answer in bulk as good as I can :)
--- Quote ---The fursuit friendly dance didn't seem to have been optimized for fursuit dancing
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Since I seem to be hearing that a lot this year, we'll look into this.
--- Quote ---Some serious sound issues on the main stage during events
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If you don't mention which event and which kind of sound issue, your feedback is not very useful.
--- Quote ---Not enough space for the dealer's den: there was a queue all day long almost permanently in front of the main one.
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Sadly there is nothing we can do about it. We are out of space.
--- Quote ---You have the buffet stated in the official programme and thus Id like to bealive it should be free of charge for the guests, or it wouldnt be off much use to put it as an "offical" meal event, would it? Would have been nice to have a welcome dinner/meal included.
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The registration page clearly says "food is not included" pretty much all over the place. EF hasn't been providing free food since EF13. The opening times are mentioned for your convenience only.
--- Quote ---Some events, specially the concert, started very late, and I lost info about it.
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Yup, an accident happened on stage, and a staff member had to be taken care of by our medics. Staff was overwhelmed with stress, and communication wasn't as good as it should have been. I apologize.
--- Quote ---There was a long que to one off the dealers den, and a short to the other, maybe you should do a better balance or room setting for them next time?
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Yup, we wanted to improve this, I don't know what went wrong about that yet. Possibly some missing communication between the new dealers management and security - we'll discuss this in the team.
--- Quote ---No info where you could find the different staff sections, specially the lost and found section. As it was now I could see one staff desk and they tryed to make me give a piece I found on the floor at the "lost and found" area but I still havent a clue on where that was.
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The location of the con-ops office was well announced, but you ad mittedly have to know that lost-and-found is being handled by con ops. Small signage mishap.
--- Quote ---No activities on sunday. I would have loved to had a few thing to do before the dead dog party, as it was now most off that day was a long "the day after feeling."
No official closing cermony. Why, really?
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Because one extra day of con activities would considerably raise the costs, and because it's beyond the human power of our staff to run events for one more day.
Don't forget our programming begins on Wednesday evening - that's one day earlier than at most conventions.
--- Quote ---Not so good timetable on some event. There where many panels at the same times (12,14 and even 16) and you couldnt visit all that you where interested in. Also the fursuit dance contest was at the same time most off us has to go and prephere for the parade, I couldnt onl see 3 or 4 numbers and would have loved to see more of it and it should have been schedualed away from other major fursuiting events.
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The answer to this one is easy: It's the least of all evils. Firs tof all We have to do that, because our function rooms have limited capacity, so we need to "spread out" the crowd over many rooms. Then, having fewer parallel events would mean programming would have to start earlier, and end later during the day - that gets us into serious scheduling conflicts with the evening programming, and complaints from those panelists holding talks in empty rooms at 10 in the morning.
--- Quote ---No official meeting point. That would have been much easier to meet and great with friends.
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I don't understand your point. Why can't you just say "Let's meet at the bar" or "Let's meet at the elevators"? A single meeting point really makes no sense with 1300 people coming to ... uh ... meet :)
--- Quote ---Yes we where many that stayed at overflow hotel, and actually some storage area, or even storage lockers, would be a great service to us.
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Agreed, but since we're at 100% space usage, there's simply no free "area" where we could put it.
Ralesk:
Heh, I kept telling people in the back of the long queue at the first DD room to go to the other one, because that room is like almost empty (okay, there were about a dozen people inside at that point). It kinda felt like people didn't even know about the other room. :P
krakendwaggin:
--- Quote from: Alpha_Ki on 04.09.2012, 20:50:09 ---Yeah yeah... the Dealers' Den... guys, if I had known, that some of you waited for more than three hours to get IN then I would have served hot chokolate and gave you blankets... seriously!
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I do remember how surprised you looked when you opened the door, besides Codewolf gave me a cup of tea and then Uncle Kage made me drink a massive beer (okay okay, not 'made me', I did offer as he needed the glass empty... seriously, ask him!)
Alpha_Ki:
That was my first year as team lead and I promise, me and my will work hard on that.
The Den is a very important part of EF not only for the artists but also for the customers.
So far I tried to help every one who came to me with a problem face to face but I felt a little helpless when I saw people "camping" in front of the door. You guys moved me in a very positive way and I will do my very best to improve the Den not just from inside but also on the outside. :)
These impressions I have to deal with myself first. But we will talk about that at the next staff meeting.
Shiro:
All In all I don't have much to say about EF18.
It was my first time at Maritime hotel, and I was fairly impressed with how well EF used the space that was available to them.
Where I felt the ice cracking where.
1.
The BBQ event.
I had in no way expected this event to be free. But at the very least I would expect the price of said event to be more.. Available.
I cheeked the conbook, with little luck. I then asked staff, who then told me that EF has nothing to do with it, and that I should ask the Hotel.
So basically it would be nice if such information got put either in the conbook, or on the pocket time schedule.
2.
The lines at the Dealers den.
I can't remember where I heard this. But it seems there was a misunderstanding going around, that one dealers den had the "clean merchandice" and the other one is where you would find all the porn.
3.
The art show aftermath.
I where told at the art show, after the art auction.
There would be put op a list off all the bidders. Where you could then see if you had indeed won anything, so if you didn't. You would not have to stand in line to get nothing :P
This sounded like a really great plan. But I never was able to find said list, or a staff member who could tell me when it would be up.
But as I said minor things.
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