Eurofurence Information > Feedback
Feedback from EF17
Pan Hesekiel Shiroi:
Kisu: Indeed, it was my fault for not pointing out right away that there was something wrong, I have to admit that and I will definitely do so next time. :)
When was the happy hour? I seem to be lucky enough to always miss it. :')
Cheetah:
--- Quote from: Pan Hesekiel Shiroi on 24.08.2011, 12:20:01 ---No discussion about the kinds of music they played there (though Nimrais really has a point there) but it was just way too loud IMHO.
Wasn't the original intention of no longer having the singing piano lady around to make it a little less loud and actually possible to talk to other people without shouting? Instead you replaced her with even louder DJs and repeating music mixes ...
--- End quote ---
Actually, the plan was to have music in the bar that contrasts what is going on in the main ballroom. People specifically requested more opportunities to dance when there's no dance in the main room, that's why we had DJs in the bar on Wednesday and Friday, but not on Thursday and Saturday. We realized this caused some issues, so we closed the front of the bar, and removed the outside loudspeakers, so there was always the opportunity to get drinks from the bar, but sit down in the lobby to chat. You can't make it right for everyone I guess. And for most of the times I checked, the bar was rather well attended.
--- Quote ---the glasses weren't full at times (like ... one fourth of the drink was missing) and they even charged more than the price that was actually written on the card (which made me simply stop giving them tips or ordering myself at all).
--- End quote ---
I can only repeat what I've already said to Faolin: If that happens, complain to the waiter, immediately. Do not complain to us a week after you've paid your bill. I can't judge how full your glass was supposed to be, or if the pricing mistake was maybe just a misunderstanding - or maybe they even mixed up your order with the one who sat their 5 minutes before you took their seat? How am I supposed to know? I had a few pina coladas, and they all tasted wonderful. So who's right now? Maybe you got the wrong drink? What did you tell your waiter?
If you think the amount on your bill is wrong, show them the price on the card and have them correct your bill. They probably poured close to ten thousand drinks that week. They are humans, too, and they're all on a fixed wage, so they have no personal reason to rip you off. These are simple mistakes, and they will be happy to fix them for you, if you only tell them when it happens. And not me :)
And refusing a well-earned tip to one waiter because another one made a mistake will just make you look like a jerk to them. Be nice to them, and they will be nice to you, too! It really works.
--- Quote ---If the piano bar stays that way, I'll probably end up spending most of my free time in the evenings (as well as the money) somewhere else.
--- End quote ---
Which is fine. Don't stay at a place you don't enjoy! We intentionally provide more than one space to stay in the evening. Everyone wants to do something different, so it is impossible to make everyone happy in one place.
--- Quote ---However, aside from that bar, it was a great con, great people and it felt rather relaxed. :)
Thanks a lot to all the other staff departments that did do such an awesome job. I really appreciated being able to attend EF and I hope next year will be just as great.
--- End quote ---
Thank you so much :)
Faolin:
--- Quote from: Cheetah on 24.08.2011, 13:30:28 ---Hi Faolin!
--- End quote ---
Hey Cheetah,
I know I should have complained about the ice immediately, but after waiting about 20 minutes or even more... :) It wasn't meant as a complaint about you or Eurofurence, though, I just wanted to mention it, to have my all-in-all con feedback complete. It really was the one and only minus I experienced, so it won't seriously touch all my positive impressions and highs at the con. I will be there next year, that's for sure.
Regarding the prices in general, I just thought you would somehow provide the hotel with a general feedback or something. I'm pretty sure that people would buy way more drinks if the prices would be just a tad cheaper. Like a win-win situation (ha). And nooooes, I won't go outside at night, if the greatest party of all is INSIDE the hotel. :D
Cheetah:
--- Quote from: Faolin on 24.08.2011, 14:25:04 ---Regarding the prices in general, I just thought you would somehow provide the hotel with a general feedback or something. I'm pretty sure that people would buy way more drinks if the prices would be just a tad cheaper.
--- End quote ---
We gave them general feedback last year, and they said "thanks for your feedback". Apparently they are fine with their bar turnover, and who am I telling them how to run their business?
Faolin:
Ok, I didn't know that, I thought they'd be more open for feedbacks like this.
But then I'll just deal with it. :)
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